[Verstael might not have the benefit of psychic abilities as Will did, but he could put pieces together and be quick to take advantage of any opportunity that arose. He wouldn't hesitate to get Will on his side, even if he was pushy about it. The difference from Will's previous 'employer' and Verstael was that he preferred people to be there willingly. What point was there in recruiting someone who would want to turn on you?

And though he didn't necessarily look down on Will for doing what he was doing, he also didn't see the point. To him, it was like having the top neurosurgeon in the world decide to play video games instead. The Pokémon tournaments were sport, so besides improving some skills what was actually accomplished in the end? He thought Will could do and be so much more. Saving lives was entirely in his purview.]

Some are resistant to change. They think leaving things the way they are, how 'they worked before', is better. Particularly if they don't understand how it works. [He had no doubt the generals weren't nearly as tech savvy. Verstael was practically threatening to put them out of a job if he succeeded, and their pride mattered too much for them to accept that.]

Sometimes we have to expand our horizons to see what we're truly capable of. [Was he talking about them or you, Will?] I find my work most satisfying when it has an impact on the world.