Oh wow, that sure was a confident, quick answer. He frowns a little, even as she elaborates - actually, especially because of that elaboration. How useless can it really be if it's causing her so much pain? If it's so awful, so unwelcome and troublesome, he should tread carefully with how he replies.

"I know it's selfish of me to ask more if it's that bad, but..." Wouldn't she be firm if the situation was reversed -- hadn't she been firm about hearing out something absolutely terrible and unwelcome from him? Just recently, even? "We're friends, so I'll listen no matter how awful it might be. I want to help you."